> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.royaltiz.pro/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Can I be banned from the platform?

⚖️ The Royaltiz team reserves the** right to ban a user from the platform **under certain conditions. Royaltiz ensures the creation of a friendly community, within which rules of operation and courtesy must be respected. When the behavior of a user is likely to jeopardize the equality between users, the proper functioning of a feature or the operation of the market, Royaltiz will be entitled to exclude the User.

_Examples of cases justifying an exclusion: a user creating several accounts, a user not respecting the 5% Roys purchase limit during an introduction, a user using his/her Referral link for commercial purposes, more globally, a user violating the T&Cs or the TOS.._

📩 The concerned User will be ** informed of his/her ban by e-mail **on the address indicated during the creation of the concerned account.

💰 Royaltiz will never make **any financial profit from your ban**. If your Wallet is funded on the day the violation of the community rules, or of the terms and conditions, is noticed, a team member will contact you to explain the procedure to recover the money in your Wallet. ${color}[#f90b0b](Please note that a handling fee applies to the refund procedure. If the value of the portfolio and wallet is less than €20 on the day of banning, no refund will be made.)

🌏 **Rest assured**, this ban will never be done arbitrarily, or for discriminatory reasons.

📞 For **any question** about your ban, you can contact the support or send an email to legal@royaltiz.com

Roylatiz Team