> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.royaltiz.pro/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Introduction phase: why is my order pending?

During a talent’s initial introduction, your purchase order is validated only once the introduction is officially closed. Our partners need to complete the necessary registration steps.

Until then, your order will appear as “pending”, **this does not indicate a problem.**